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Version: 11.5

Accessibility Statement for DeskAlerts Version 11.5

This accessibility statement applies to the DeskAlerts software platform version 11.5, encompassing the DeskAlerts Web UI, DeskAlerts Client Application, and Documentation Portal.

DeskAlerts is engineered to be accessible for as many users as possible. Across the platform you can

  • Zoom in up to 400 percent without text spilling off the screen
  • Navigate all features using a keyboard alone
  • Operate the software using screen reader software including recent versions of NVDA and JAWS
  • View clear visual contrast between text and background elements across all user interface components

AbilityNet provides guidance on customizing your device to make it easier to use if you have a disability.

Compliance Status​

DeskAlerts Version 11.5 is fully compliant with the Web Content Accessibility Guidelines version 2.2 Level AA standard.

Non Accessible Content​

The content listed below lies outside the scope of our accessibility testing.

Content Exempt from Regulations​

Third-party media, custom attachments, or content uploaded directly by end users through the DeskAlerts Web Application lie outside our direct development control and are exempt from public sector accessibility regulations.

Feedback and Contact Information​

If you need information or support in an alternative format such as an accessible PDF, large print, easy read, audio recording, or braille

Reporting Accessibility Issues​

We welcome feedback on the accessibility of DeskAlerts Version 11.5. If you encounter accessibility barriers or believe the software does not meet accessibility requirements, please contact our team at support@deskalerts.com.

Enforcement Procedure​

The Equality and Human Rights Commission EHRC enforces the Public Sector Bodies Websites and Mobile Applications No 2 Accessibility Regulations 2018.

If you submit an accessibility complaint to us and are unsatisfied with our response, you can contact the Equality Advisory and Support Service EASS.

Technical Information​

DeskAlerts Inc is committed to making its software product accessible in accordance with the Public Sector Bodies Websites and Mobile Applications No 2 Accessibility Regulations 2018 and NHS Digital Technology Assessment Criteria DTAC C5 usability standards.

Preparation of This Accessibility Statement​

This statement was prepared on 12 April 2026. It was last reviewed on 12 April 2026.

DeskAlerts Version 11.5 was audited on 12 April 2026. Evaluation was conducted through automated scanning tools such as Axe DevTools alongside hands-on manual testing using screen readers NVDA and JAWS across representative administrative workflows, end-user notification interactions, and the documentation portal.