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Ver. 11.4.0.10 Release Notes

We are pleased to release a hotfix for DeskAlerts version 11.4.0.10, focusing on crucial improvements. This update rectifies issues with displaying alert content and enhancing its delivery, ensuring reliable and effective communication across our platform.

Enhancements​

  • Parameter Hide Client Icon in Windows Tray Menu in Client Installer : The present version now has a new DISABLE_TRAY_MENU parameter to the silent installation, allowing the Windows client tray menu to be enabled/disabled (default: disable)

If the tray icon visibility parameter (DISABLE_TRAY_MENU=true) is set during a silent installation of Windows clients, server-side controls for enabling or disabling the tray icon visibility will not take effect.

Resolved Issues​

  • Enable User Feedback setting Causes a "White Screen" Alert: Enabling the "Enable user feedback" feature causes alerts to display as a white screen. Now, with this fix, the alert content is shown correctly, and the user feedback statistics are displayed accurately.
  • Decouple Content Delivery from Server-Based Connectivity Status: When targeted content delivery goes off, the server checks the connectivity status (active/inactive) of the corresponding recipients in DeskAlerts server. Such statuses appear to be not 100% reliable, so some active recipients don’t receive content. Now, we are relying on the status of recipients stored in connection services. Connection services are persistently connected to the recipients and have an accurate connectivity status, thus making targeted content delivery much more reliable.