Version: 11.5

Technical Requirements

This section outlines the system requirements for installing and running DeskAlerts Server in an on-premise environment and agent applications.

Server Requirements

This article applies only to on-premise deployments of DeskAlerts

Component	Requirement
Operating system	Windows Server 2016 or later
.NET packages	.NET Hosting Bundle 7, .NET Desktop Runtime 7, .NET Hosting Bundle 8 (for MS Teams integration)
Internet Information Services (IIS)	Version 10.0 or later
CPU	Minimum: 2-core. Recommended: 4-core or higher
RAM	Minimum: 8 GB. Recommended: 16 GB or more
Storage	Minimum: 50 GB free space. Recommended: 100 GB SSD

Component	Requirement
Database engine	Microsoft SQL Server 2019 or later (Express or Enterprise editions)
Recommendation	Use Enterprise edition for 1,000+ recipients
CPU	Minimum: 2-core. Recommended: 4-core or higher
RAM	Minimum: 8 GB. Recommended: 16 GB or more
Storage	Minimum: 50 GB free space. Recommended: 100 GB SSD

Component	Requirement
Operating system	macOS 12.6.1 or later
Hardware	Follow Apple guidelines for macOS 12.6.1

Platform	Requirement
Android	Android 8.0 or later
iOS	iOS 14.2 or later

Port	Purpose
443	HTTPS access to the web interface
1433	SQL Server database connection
8080	DeskAlerts client-server communication

Ensure that the required ports are open on all firewalls and routers between the server and agent.

Install a valid SSL certificate on the DeskAlerts server and configure HTTPS in IIS on port 443.

Run the provided PowerShell script before installation to configure system settings and dependencies:

# Run as Administrator
cd C:\Users\<YourUsername>\Downloads
.\Local-PreConfigureServer.ps1