Technical Requirements

This section outlines the system requirements for installing and running DeskAlerts Server in an on-premise environment and agent applications.

Server Requirements

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This section applies only to on-premise deployments of DeskAlerts

Application Server

Component	Requirement
Operating system	Windows Server 2016 or later
.NET packages	.NET Hosting Bundle 7, .NET Desktop Runtime 7, .NET Hosting Bundle 8 (for MS Teams integration)
Internet Information Services (IIS)	Version 10.0 or later
CPU	Minimum: 2-core. Recommended: 4-core or higher
RAM	Minimum: 8 GB. Recommended: 16 GB or more
Storage	Minimum: 50 GB free space. Recommended: 100 GB SSD

Database Server

Component	Requirement
Database engine	Microsoft SQL Server 2019 or later (Express or Enterprise editions)
Recommendation	Use Enterprise edition for 1,000+ recipients
CPU	Minimum: 2-core. Recommended: 4-core or higher
RAM	Minimum: 8 GB. Recommended: 16 GB or more
Storage	Minimum: 50 GB free space. Recommended: 100 GB SSD

Agent App Requirements

Desktop Agent App (Windows)

Component	Requirement
Operating system	Windows 10 or later
RAM	256 MB minimum
Storage	10 MB free space

Desktop Agent App (MacOS)

Component	Requirement
Operating system	macOS 12.6.1 or later
Hardware	Follow Apple guidelines for macOS 12.6.1

Mobile Applications

Platform	Requirement
Android	Android 8.0 or later
iOS	iOS 14.2 or later

Network Requirements

Port	Purpose
443	HTTPS access to the web interface
1433	SQL Server database connection
8080	DeskAlerts client-server communication

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Ensure that the required ports are open on all firewalls and routers between the server and agent.

Additional Recommendations

SSL Certificate

Install a valid SSL certificate on the DeskAlerts server and configure HTTPS in IIS on port 443.

Pre-Installation Script

Run the provided PowerShell script before installation to configure system settings and dependencies:

# Run as Administrator
cd C:\Users\<YourUsername>\Downloads
.\Local-PreConfigureServer.ps1