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Ver. 11.5.0.8 Hotfix Notes

Hotfix 11.5.0.8 for DeskAlerts resolves key issues with recipient selection, IP Group targeting, and scheduled broadcast delivery. CSV/XLSX reports now accurately show the alert statistics, including not recieved alerts, and desktop agent launch errors related to lock screen services have been fixed.

Resolving these issues requires updating both the server and agent to version 11.5.0.8.

Improvements​

  • Enhanced User Lookup for High-Volume API Alerts

    A new API method /api/organization/user was added to allow retrieving a specific user by their exact username. This method accepts parameters { "UserName": "SomeUserName", "DomainName": "SomeDomainName" }, enabling precise targeting even in cases where users with the same name exist in different domains.

Resolved Issues​

  • Agents registered by Computer Name outside the specified IP range were still receiving alerts intended for the IP Group.
  • The desktop agent version 11.5.0.7 failed to launch with the error "Can't connect to client service" due to a startup issue in the service managing lock screens.
  • Scheduled broadcast alerts were not delivered to recipients unless the agents were restarted.
  • Unselecting a previously selected nested OU (Organizational Unit) still displayed it in the list of selected recipients.
  • CSV/XLSX reports in server version 11.5.0.7 only showed statistics for the latest recurring alert, without records of users who didn’t receive it.
  • The "Online" status of an AD computer is not displayed in the audience list.