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Ver. 11.5.0.20 Release Notes

The present release delivers significant updates to improve usability, international support, and system performance. Version 11.5.0.20 introduces expanded Microsoft Teams integration, enhancements to hospital alert functionality, and extended Entra ID synchronization capabilities. This release also resolves several critical issues to ensure greater stability and user experience.

New Features & Enhancements​

  • Microsoft Teams Integration.
    • Introduced a new version of integration with Microsoft Teams to reflect breaking and structural changes Microsoft implemented for Teams bots in June–July 2025.
  • Fonts and Internationalization.
    • Added a variation of the Al-Mohanad font to support customers in the Middle East.
  • Entra ID Synchronization.
    • Added support for synchronizing with two or more Azure authorities, an instrumental feature for international companies that utilize both regular commercial Azure AD and GCC (Government Community Cloud).
  • Color-Coded Alerts for Hospitals.
    • Ability to set alert height, width, and position on screen.
    • Buttons inside the alert body with custom labels tied to standard alert actions (acknowledge, close, postpone, etc.).
    • Added alert skins to ensure backward compatibility with pop-up alerts.
    • Link to a graph report for individual alerts in the module dashboard.
    • Simplified and improved user experience.
  • Privacy Lock Server Deployment Mode.
    • Disabled “Change Password” action for web application users (publishers, managers, administrators).
  • Performance & Usability Improvements.
    • Pruned redundant data in agent connection and re-connection requests, reducing network traffic by more than 50%.
    • Alert preview format and look now fully match the actual alert sent.

Issues Resolved​

  • Some IP Group names were missing in the “All IP Groups” list in the Select Recipient pop-up and only appeared when filtered by name.

  • Print/feedback/acknowledgment buttons were shown in alert preview even when disabled.

  • Self-destructing alerts remained visible in the agent app history view.

  • AD groups with names written in Arabic rendered with incorrect characters.

  • Entra ID synchronization attempts failed with an error.

    ⚠️ Domains with the onmicrosoft.com suffix are created by default in Entra ID, and currently all domains are synchronized. A feature to allow filtering out default and custom domains will be delivered in one of the upcoming releases.

  • Only the first 100 users were shown in groups created by Entra ID sync.

  • Sending a scrolling ticker with increasing font size made the ticker partially visible on recipient screens.