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Ver. 11.5.0.21 Release Notes

The present release 11.5.0.21 focuses on strengthening authentication, improving reliability of emergency communication features, and enhancing system security and audit readiness. It introduces seamless Azure AD sign-in for Desktop Agents, expanded audit logging for hospital alert templates, and administrative controls for the Panic Button. Additional improvements reduce reconnection load on networks, and new license-expiry notifications help prevent unexpected service downtime. Several high-impact defects have also been resolved to support greater accuracy, stability, and user confidence.

New Features & Enhancements​

  • Seamless SSO on Azure AD–Joined PCs

Desktop Agent now supports Seamless SSO for cloud-native Azure AD users on Azure AD–joined Windows machines. Users signed into Windows are authenticated automatically—no prompts—reducing login friction and support load.

  • Audit Log for Hospital Template Changes

The User Action Log now records all changes to Hospital Color-Coded templates (who/when/what). This provides audit-ready traceability and speeds troubleshooting by showing exactly what changed.

  • Server Control to Hide Panic Button

Added a server-side setting to hide the default S.O.S. Panic Button in Agent apps. This gives organizations more control over when the Panic Button is visible, supporting environments where the feature must be disabled for policy or security reasons.

  • License Expiry/Expired Admin Notifications

Added floating in-app notifications to inform admins when the Server License is about to expire or has expired, ensuring timely renewal and preventing service disruption.

  • Adaptive Reconnect Timing

Desktop Agent now reconnects more intelligently — increasing the wait time between retries to avoid rapid bursts, then holding at a safe maximum. This reduces network load and makes the agent less likely to be flagged or disrupted by DNS issues, firewalls, or timeouts.

Issues Resolved​

  • Saving a new emergency alert template with Auxiliary Channels (Email/SMS) enabled unintentionally sent messages to pre-set recipients.
  • Desktop Agent authentication was blocked for Seamless AzureAD and standard AzureAD — users saw “Ability to perform this type of registration is disabled,” which prevented sign-in/registration.
  • An emergency alert auto-closed after a few seconds, ignoring the preset Auto-Close alert timeout.
  • In the Dashboard’s Alert Statistics widget, the Engagement Rate was calculated incorrectly and could exceed 100%.
  • Removed a misleading “Download failed …” message shown on the desktop app during continuous server connectivity loss.
  • In the policy list view, the “Publishers” count included deleted users, causing a mismatch with the actual number of assigned publishers shown elsewhere.