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Version: 11.5

Active Directory SSO for Publishers

Prerequisites​

Before enabling Active Directory Single Sign-On (SSO) for publishers, ensure the following:

  1. Active Directory synchronization is completed.
  2. A content publisher policy is created.
  3. The DeskAlerts hosted server is joined to your domain.

SSO Configuration Steps​

Step 1: Open DeskAlerts Settings​

Log in to the DeskAlerts dashboard and go to Settings.

Step 2: Enable Active Directory SSO​

Expand the SSO tab and enable the ActiveDirectory SSO enabled checkbox.

Step 3: Configure Domain and Group​

  • In the INTERNAL DOMAIN field, enter the name of your synchronized AD domain.
  • Select an AD group from the list using the Search for groups filter if necessary.

Step 4: Select a Policy​

Choose the appropriate publisher policy from the list.

Step 5: Save Configuration​

Click Save SSO groups, then click Save to apply the changes.

Update the Configuration File​

On the DeskAlerts application server:

  1. Open the web.config file located at: C:\inetpub\wwwroot\DeskAlerts\www

  2. Modify the authentication section as follows:

<anonymousAuthentication enabled="true" />
<windowsAuthentication enabled="true" />
  1. Restart the DeskAlerts application pools.

Browser Configuration for Auto Login​

  1. Open Internet Options → Security tab.
  2. Add the DeskAlerts dashboard URL to the Trusted sites zone.
  3. Still in the Security tab, click Custom level.
  4. Under User Authentication, select Automatic logon with current user name and password.

Final Step: Verify Login Page​

Return to the DeskAlerts login page.
The Login with SSO button should now be available.

SSO Login Button

Disabling SSO​

To disable Active Directory SSO, revert the changes in the web.config file:

<anonymousAuthentication enabled="true" />
<windowsAuthentication enabled="false" />